within 45days for first order, 35 days for repeat orders.
3
what is the payment terms?
1.T/T: 30% as deposit, balance before shipment
2.L/C:100% L/C irrevercable at sight
3.Negotiable
4
What is the gurantee of your products?
We offer 1 years for the whole unit and 3 years for main parts. We can send the parts free on condition that there is any breakdown with convincing evidence
5
what is the packing of the products?
Strong export carton
6
Can you do our brand?
Yes, we can.
7
what is the material of the logo
As customer's requirement
8
Which kind of voltage and frequeency is available
220V/50HZ& 110V/60Hz 220V/60HZare available, OR others as customer's requirement.
9
Can you do our country's plug?
Yes,we can
10
Can you make the printing artworks(such as user manual/packing/rating label) in our language?
Yes we can.
11
Can you offer CKD/SKD for your products?
Yes, we can do CKD/SKD.
12
Can we order samples?
Yes, Sample is available
13
how about your after-sales service?
In general,we will provide 1% spare parts for free together with your bulk products and according to our experience ,they are enough for you.